Friday, 12 September 2014

Common Logon Problems and How to Solve Them

Occasionally, you'll try to log in to your PC, and find yourself totally unable to (I've done this loads of times, and so have a few of my work colleagues). More often than not, it's a simple case of typing the password or username wrong. Key things to try when you are having trouble logging in are checking whether or not caps lock is on. All passwords are case sensitive, so it is important to make sure if caps lock is supposed to be on it is, and it's off if it's supposed to be off. Try typing the password slowly, so you know that you are 100% typing the right password.
If you cannot remember your password, you will need to reset your password, either by using a password reset disk (you create one when you set the password, you cannot create one to reset the password), or using an administrator account.
 If you're using a computer on a network the network administrator may have changed your password. If you think this is the case you should contact your system administrator.
If there is more than one user account on your PC you may be trying to log in to the wrong account, so you should double check the user.

Like always, these are just basic. Feel free to add any other problems you have faced and solutions you have found into the comment box!

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